Guarantee & Warranty

LIMITED PRODUCT WARRANTY

Cirrus Cycles warrants its products to be free from defects in parts and workmanship under normal use and service for a period of one (1) year from date of purchase by customer. Cirrus Cycles is not responsible for any Product failure due to abuse, misuse, modification or improper use. Products returned by prepaid freight, accompanied by proof of purchase and date and found defective will, at the option of Cirrus Cycles, be repaired or replaced at no charge. Cirrus Cycles shall have no liability for implied warranties of merchantability and/or fitness for a particular purpose, lost profits or any such damages arising from the use of Cirrus Cycles products.

 

WHAT IS YOUR RETURN POLICY?

KINEKT 30-DAY COMFORT GUARANTEE.

If you purchased directly from Cirrus Cycles, please contact Cirrus at 1-360-392-8302 or reach us at sales@cirruscycles.com, to process your refund and/or exchange.  All exchanges/refunds must occur within 30 days of your original purchase date. If you purchased your Kinekt seatpost somewhere other than cirruscycles.com, please take your receipt and your seatpost back to the original place of purchase for an exchange/refund. All exchanges/refunds must occur within 30 days of your original purchase date.

Click Here to Learn More


OUR OFFICE

  • Address: 3926 Irongate, Unit “D” Bellingham, WA 98226
  • Phone: 360.392.8302
  • Hours: 9am-5pm PST
  • E-mail: info@cirruscycles.com